- OperatorThepokies
- Established2021
- Game library7,000+ titles across 35+ providers
- Currencies acceptedAUD, Bitcoin, Ethereum, USDT, USDC
How to get in touch
To contact support by email, write to support@thepokiesnetcasino.click. Please use the email address associated with your account where possible, so your request can be reviewed more efficiently. Support usually responds within 24 hours, although response times may vary depending on the nature and volume of enquiries.
For faster assistance, include the following information in your message:
- Your account email address or username.
- A short, clear description of the issue or question.
- Relevant dates, transaction references or error messages, where available.
- Screenshots if they help explain the problem, provided they do not show passwords or sensitive payment information.
What we can help with
You can contact support about common account and gaming-related questions, including:
- Account access, profile details and verification questions.
- Deposit and withdrawal enquiries.
- Bonus terms, eligibility and general promotion questions.
- Technical problems, loading issues or unexpected error messages.
- Responsible gambling requests, including help with available account controls or taking a break.
Please do not include your password, full card number or other unnecessary sensitive information in an email. If support needs further details to investigate your request, the team will explain what information is required.
